Refund Policy

We always strive for 100% customer satisfaction! If for any reason you are not happy with your purchase with Message Bottle, please contact us, we would love to help! Unfortunately, since Message Bottle is still very small and our products are made-to-order, we can’t afford returns at the moment. If your product is broken or damaged upon arrival, please contact us immediately and include photos and a detailed description in your email, and we will help you with your exchange or replacement ASAP.